Privacy notice
How we use personal information.
Last updated: 1 September 2026.
Who is responsible
Alan W Gallagher trading as House of Carol is the data controller. Contact: alanwgallagher1@gmail.com, 116 Knole Lane, Bristol, BS10 6RY, United Kingdom.
What we collect and why
If you use the contact form, we collect your name, email address and message so we can read, respond to and administer your enquiry. Please do not include unnecessary sensitive information.
Our lawful basis is legitimate interests in receiving and responding to business enquiries. Where you ask us to take steps before entering into a contract, processing may also be necessary for that purpose. We do not add enquiry details to a marketing list without a separate lawful basis.
Who receives the information
Form submissions are processed and stored for us by Formspree. Formspree hosts its service using infrastructure in the United States and states that it uses recognised safeguards, including standard contractual clauses, for relevant international transfers. Email and related records may also be processed by our email provider.
How long we keep it
We keep enquiries only for as long as reasonably needed to respond, manage any resulting business relationship, meet legal or record-keeping duties, or resolve a dispute. Enquiries that lead nowhere are reviewed and deleted when they are no longer useful or required.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, to object to its use, and to receive certain information in a portable form. Contact us to exercise a right. You may also complain to the Information Commissioner's Office.
Cookies and analytics
This website does not currently use analytics, advertising trackers or non-essential cookies. If that changes, this notice and any necessary consent mechanism will be updated before use.